“We are committed to providing helpful and efficient service to our Customers and Market Partners. Due to an influx of new enrollments and our growing influence in the Spanish market, hold times may reach up to two hours when contacting Customer Care via telephone. In an attempt to expedite this process, we are updating our Customer Care emails. This update will allow Customers and Market Partners to email Customer Care their issues in lieu of calling. Customer Care emails will now be divided between Customers and Market Partners. For expedited service, we recommend contacting Customer Care via the following email addresses:”

Market Partners: [email protected]

Market Partners- Español: [email protected]

Retail or VIP Customer: [email protected]

Retail or VIP Customer- Español: [email protected]